What is happening in your Organisation / Company that might be a trigger for a TNI? Potential triggers might include:
- Taking on new people.
- Internal promotions or transfers.
- New procedures and systems.
- New standards.
- New structures and relationships.
- New products.
- New customers.
- New equipment.
- Appraisals / reviews.
Are there any negative indicators in your Organisation / Company that might be additional triggers? Negative indicators could be:
- Customer complaints.
- Accident records.
- Increasing numbers of grievance and / or disciplinary situations.
- High turnover of new recruits.
- Loss of customers.
- Increased turnover of experienced employees.
- Standards of work not being achieved.
What external influences are there on your Organisation that might be further triggers. External indicators could include:
- New legislation.
- Changes in legislation.
- Change in markets (e.g. BREXIT)
- Customer requirements.
- Competitor activity.
- Supplier activity.
Who is likely to be affected by each of these triggers:
- The people at the top (CEO, Board, Senior team).
- Senior managers of functions.
- Departmental managers.
- Section managers, team leaders, supervisors etc.
Where can you find information about these triggers, for example:
- Training records.
- Human Resource records.
- Health & Safety Audits.
- Sales Figures.
- Management Information.
- Appraisal / Staff Review information.
Identifying the triggers in this way is an important first step towards an effective Training Needs Identification (TNI).