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Effective Communication

Having the confidence and skills to communicate is essential for everyone but in particular supervisors, team leaders and first line managers. Increasingly, simply telling people what to do rarely works as we move away from Command and Control management. This course looks to explore methods of effective communication.

'Developing excellent communication skills is absolutely essential to effective leadership.'

Gilbert Amelio President and CEO of National Semiconductor Corp.


  • Be more aware of your own communication style and how others perceive it.

  • Understand what the barriers are to effective communication.

  • Construct and deliver your message to encourage a positive response.

  • Understand the impact of non-verbal communication.

  • Identify the key factors you need to motivate and persuade others.

  • Use positive influencing language.

  • Obtain co-operation and commitment from others.

Contact for more information