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Overall Aim

Having the confidence and skills to run effective meetings is required by various people in any company or organisation. This topic looks at what needs to be done before, during and after meetings to make sure they are productive.

'A meeting is an event where minutes are taken and hours wasted.'

— James T. Kirk


  • Identify what should be done in preparation before running a meeting, including who should be invited.

  • Understand how to produce a workable agenda.

  • Identify why meetings fail so these reasons can be avoided.

  • Understand why meeting action notes are important.

  • Identify the key rules for successful meetings.

  • How to deal with conflict or people who over talk.

  • Obtain co-operation and commitment from others.

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